Customer Care
Our dedication to you
Deciding on a new home is one of the most important decisions of our lives, and Harron are here to help every step of the way.
We place a great deal of importance on Customer Care, offering you a purchase experience which is professional, supportive and efficient.
From the very start our friendly team will do their utmost to make sure the buying process runs as smoothly as possible, ensuring that you feel supported and advised every step of the way.
We are here to help and you'll be pleased to know that we put the same levels of care and attention into looking after you as we do building our beautiful new homes. This level of care and service sets us apart from of our competitors and provides you with total peace of mind.
Harron Homes Customer Charter -
Your reassurance that we care
- We are always on hand to provide information about your new home
- We will provide regular updates on the progress of construction, legal completion and your moving in date
- Our helpful advisors can assist with our 'Excellence' range of optional extras to personalise your new home
- We can help make the purchasing process even smoother by recommending approved solicitors and mortgage advisors
- Our homes are covered by either the NHBC's or LABC's 10 Year Buildmark warranty and we will talk you through all the details from which you will benefit
- Our After Sales Service is here to assist you after your purchase
- We're with you every step of the way