To be responsible for an identified geographical area of operation within the operating
Region, with construction management responsibility for the defined area, with strategic
direction from the Construction Director.
To manage the relevant Construction Team to provide a quality product efficiently, safely and professionally; within set budgets and agreed timescales and delivering high standards of customer service.
In collaboration with the Construction Director, be responsible for the company’s developments which will vary from time to time including, any of the company’s product range; ensuring construction of a quality product, safely, within agreed budgets and timescales, working closely with the Sales department to ensure customer satisfaction.
In collaboration with the Construction Director, ensure the construction department adheres to the company’s policies on Health and Safety, ensuring requirements of Health and Safety legislation are met and safe working practices are actively encouraged.
To work in collaboration with other departments, in particular the sales department, to review and discuss a range of construction issues from potential sites through to existing developments. To oversee, monitor and quality check every stage of the build.
Key Duties/Responsibilities:
The effectively manage the Area Construction function to ensure best practices are followed, costs are controlled, the area maximises revenue generation and contribution to the company’s operating profit and increases the value added to the company.
Deputise as required for the Construction Director; attending meetings and dealings with any staff issues.
Project Planning
· In conjunction with the Construction Director, agree the direction of build and locations for compounds and storage.
· Identify critical path issues such as services and put plans in place to meet key dates.
· Identify in advance a schedule of information required to meet the build programme and circulate as necessary.
Build Programme
· In conjunction with the Construction Director, work with build programmes set by the Regional Managing Director and Construction Director and monitor and review in conjunction with Site Managers to ensure adherence to programmes. This includes a minimum of weekly visits to site.
· In collaboration with the Commercial Department appoint suitable sub-contractors and suppliers to ensure adequate resources and expertise to achieve required quality within agreed timescales.
· In collaboration with the relevant Sales team ensure up to date understanding of Sales Exchange and Completion targets in the area in order to ensure the Build Programme optimises revenue generation for each development.
· Ensure all staff on site are aware of site duration, the first expected income and the prelim allowance on each development.
· Identify any issues affecting programme delivery within the area and resolve to meet required timescales.
· Monitor the level of work in progress and materials on site working closely with site surveyor.
Build Quality
· Monitor and inspect developments regularly to ensure that all quality control procedures are being adhered to and that the highest standards of build are being achieved and reflected in good LABC Audit results.
· Visit each site at least weekly
Build Costs
· Ensure full awareness of site budget and monthly valuations carried out on each development.
· Ensure full awareness of what each sub-contractor has priced against each Trade Specification.
· Meet each sub-contractor at a pre-let stage together with Site Surveyor to establish that all items of work are covered within the tender price.
· In collaboration with the Commercial Department ensure site and build costs are being controlled within budget. Attend Cost Value Comparison meetings as required to review costs and take necessary action to rectify variances.
· Review all extra over costs and variation orders to minimise cost whilst ensuring programme and quality is achieved.
Staffing
· Ensure the right quantity and calibre of staff are recruited; and in accordance with company policy and procedures.
· Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance to meet the company’s needs.
· Ensure the Area Team runs in accordance with Company Policies and procedures
· Ensure that poor performance is managed and is remedied via support, training, or disciplinary action as appropriate.
· Assist in the recruitment of site management and weekly staff and ensure new starter’s Induction Plans are reviewed and completed within agreed timescales.
· Liaise with Construction Director and Human Resources on all employment issues.
· Recognise and encourage excellent performance.
Health & Safety
· Prior to a site commencing, prepare a layout of the new development showing traffic management plans, security of the site and protection of the public.
· Comply with responsibilities in the company’s Health, Safety & Environment Policy in order to ensure a safe working environment for employed, sub-contractors and members of the public.
· Ensure compliance with the same, throughout the department. · Carry out monthly inspections of each site plus quarterly inspections with Group SHE Manager.
· Review specific training needs with the Group SHE Manager and ensure appropriate training throughout the Area Team.
Waste Management
· Monitor and reduce costs where possible.
Customer Service
· Ensure full understanding of Policy and Procedures both pre and post legal completion.
· Monitor and continually review the quality being produced to ensure that at all stages of construction the highest standards are being achieved.
· In collaboration with the Construction Director, review services to customers, both pre and post legal completion, to deliver the highest standard of customer satisfaction.
· Ensure fully aware of each months customer survey results and discuss with the relevant site teams picking up on any trends, both positive and negative.
Meetings
· Attend weekly Build and Sales meeting as required and keep the management team fully informed of site issues and progress and assist in closing down issues and providing support.
· Attend CVC meetings as required.
· Attend Build/Technical meetings as required.
· Attend regular meetings with the Sales Managers including joint visits of all show homes and marketing suite areas.
To be responsible for:
Staff: Site Managers/Assistant Site Managers/Trainee Site Managers Site employees (via Site Managers). Robust training schedule for Assistant Site Managers and ensure all site employees are fully trained.
Customers: The customer journey, ensuring customer satisfaction with their new home, and overseeing that the Site Managers, Assistant Site Managers and all other employees contribute to the customer’s journey and customer satisfaction.
Staff Effectiveness
· Promote the company values.
· Enhance the company reputation.
· Gain client confidence.
· Lead, direct and motivate direct reports.
Skills/Personal Specification:
- Building & Management Qualifications relevant to the role (desirable)
- Proven track record delivering high value energy projects on time and to budget.
- Substantial Contract negotiation / delivery experience.
- Strong communication skills.
- Leadership skills and an ability to motivate your team to ensure a high standard of work.
- Excellent planning skills.
- Strong attention to detail.
- Resilience and problem-solving skills.
- An ability to make decisions under pressure.
- Commercial awareness.