Careers

Key Purpose of role:

• To assemble and appraise new land opportunities to deliver fully costed appraisal in working

  through clear and detailed technical drawings information for measurement take-off

  purposes. To ultimately deliver a complete budget cost appraisals and help assess its

  viability prior to bid. Also maintain these with regular updates to ensure robustness of the

  appraisals.

  Key Duties / Responsibilities:

  Technical Drawings/ Data

  • Understand and with the ability to take off quantities from technical drawings and form

  a concise budget.

  • To hold a good working relationship with Land, Technical & Sales teams to attain greater

  knowledge of the new developments to ensure robust appraisals are delivered.

  Build Costs

  • To prepare accurate build cost information for inclusion within the appraisals.
  •  Maintain build cost updates and various tracker information.

  Road, Sewers & Abnormals Cost

  Take-Off and assemble detailed measurements to form cost budgets for proposed roads and sewer, including working closely with technical teams to maintain up to date information. To include any enabling works and site set-up costs.

  Construction & Sales Prelims

  •  To ensure correct calculation periods are input relating to construction and sales

  estimated costs on site.

  New Land Visits

  • Land visits may be necessary prior to initial appraisal take-off to gain a better

    understanding of the sites potential constraints.

  Skills/Personal Specification:

  • ONC, HNC (or equivalent) OR Qualified by experience. HND or Degree Qualified (desirable).
  • Construction industry experience – preferably house building environment
  • Ability to work remotely.
  • Good communication and influencing skills.
  • Excellent level of numeracy
  • Ability to read and understand specifications and working architectural drawings.
  • Excellent ability to understand technical data / reports / drawings.
  • Excellent communicator, highly motivated and resilient.
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Key purpose of the role:

• To establish and manage a site workforce capable of constructing the company’s product in a safe and diligent manner, to the highest possible standard, on time and in line with predetermined cost.

  Responsible for: Assistant Site Manager, Labourers, Forklift Driver, Apprentices, Subcontractors, and utility providers.

  The construction department is responsible for the company’s developments which will vary from time to time including, any of the company’s product range; ensuring construction of a quality product, safely, within agreed budgets and timescales, working closely with the Sales department to ensure customer satisfaction.

  The construction department ensures adherence to the company’s policies on Health and Safety, ensuring requirements of Health and Safety legislation are met and safe working practices are actively encouraged.

  The Site Manager is responsible for effectively managing and controlling all aspects of the build process on a development, as specified.

  Key Duties/Responsibilities:

  • To comply with the company’s build policy and procedures.
  • Supervise and coordinate staff, subcontractors, material suppliers and utility providers to ensure an efficient method of build, to the required build quality and build programme.
  • Scheduling works to be carried out, to ensure production targets are achieved and a high quality of product is maintained.
  • To ensure production targets are met, whilst producing the highest quality of product and costs are kept within budget.
  • Effective daily use of appropriate company Information systems and databases.
  • Comply with the Site Managers responsibilities, as laid down in the company’s Health, Safety and Environment Policy and complete the relevant documentation on a weekly/monthly basis.
  • At all times comply with the company policies, procedures, and instructions.
  • Liaise with the sales department and customers to ensure the highest possible customer care performance/satisfaction and complete all relevant inspections and documentations.
  • Direct liaison with sales, technical and commercial departments, ensuring that up to date records of all site activities are retained, thereby achieving cost/quality control; and report on the same to the Contract Manager/Construction Director.
  •  Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure staff are motivated to achieve the best performance to meet the company’s objectives.
  • Contribute to improving the company, protecting, and enhancing the reputation of the company; propose new ideas and, when requested to so, implementing change.

  Working Relationships:

  Effective working relationships are an essential part of daily working life.

  The focus in this role is both: Internal: Colleagues within operating division; and Health & Safety department; and External: Subcontractors, suppliers, utility providers, NHBC, Local Authority building control, HSE and customers.

  Decision making authority:

  To manage the construction process of all new homes in an efficient manner, thus ensuring that costs are kept within budget.

  Assist in recruiting site staff.

  Skills/Personal Specification:

  • HNC/HND
  • Experience of effectively managing projects, teams and contractors within the house building industry.
  • Up to date knowledge of health & safety and building legislation. Excellent verbal communication skills.
  • Delivers on time and to target.
  • Highly motivated and resilient
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Key purpose of the role:

• To ensure the correct completion of works is carried out on housing developments, ensuring working methods are performed correctly and to actively encourage safe working practices on site.

  Staff responsibilities: Assists the Site Manager with these responsibilities.

  The construction department is responsible for the company’s developments which will vary from time to time including, any of the company’s product range; ensuring construction of a quality product, safely, within agreed budgets and timescales, working closely with the Sales department to ensure customer satisfaction.

  The construction department ensures adherence to the company’s policies on Health and Safety, ensuring requirements of Health and Safety legislation are met and safe working practices are actively encouraged.

  Working on the construction site, under the direction of the Site Manager, ensuring customer satisfaction and cost/quality control is achieved.

  Key Duties/Responsibilities:

  · To comply with the company’s build policy and procedures.

  · Working with the Site Manager, to supervise all subcontractors and trades.

  · Coordination of subcontractors and material deliveries to assist the Site Manager in ensuring an efficient method of build, to the required build quality and build programme.

  · Scheduling works to be carried out, to ensure production targets are achieved and a high quality of product is maintained.

  · To ensure working methods are performed correctly.

  · Comply with the Assistant Site Managers responsibilities, as laid down in the company’s Health, Safety and Environment Policy and complete the relevant documentation on a weekly/monthly basis.

  · At all times comply with the company policies, procedures, and instructions.

  · Liaise with the sales department and customers to ensure the highest possible customer care performance/satisfaction and complete all relevant inspections and documentations.

  · Contribute to improving the business, protecting, and enhancing the reputation of Contribute to improving the company, protecting, and enhancing the reputation of the company; propose new ideas and, when requested to so, implementing change.

  Skills/Personal Specification:

  • HNC/HND.
  • Experience in a similar role within the house building industry
  • Up to date knowledge of health & safety and building legislation. Excellent verbal communication skills. Delivers on time and to target.
  • Highly motivated and resilient
  Read more

Key purpose of the role:

• To achieve a high level of quality and consistency across all construction stages to ensure a high standard of customer satisfaction.

  To work in collaboration with other internal departments, including Health and Safety, Commercial, Technical, Customer Service, Site Management, Sales and HR.

  Work in collaboration with external Warranty Providers, Registered Landlords, Contractors and colleagues.

  Key Duties/Responsibilities:

  The effectively improve the Construction function through a high level of quality and consistency across all construction stages through;

  • Improving warranty provider CQR scores
  • Lowering DPR rates
  • Lowering RI scores
  • Improve HQI pass scores
  • Improve customer satisfaction scores
  • Improve efficiency and effectiveness
  • Improve build consistency
  • Minimise avoidable costs
  • Drive quality from site through the BU

  Skills/Personal Specification:

  • Qualified by experience
  • Proven track record delivering a high level of quality within an inspection role within the house building industry
  • Knowledge and experience of building standards and warranty provider requirements
  • Strong communication skills both written and verbal
  • Leadership skills and an ability to motivate your team to ensure a high standard of work
  • IT Skills-Microsoft packages and Coins
  • Commercial awareness
  • Future focused and drive change
  • Driving Licence essential
  • Resilience and problem-solving skills
  • Well planned and organised
  • Strong attention to detail
  • Time Management skills-working to tight deadlines
  • An ability to make decisions under pressure.
  • Develop good relationships and act with integrity

  Skills/Personal Specification:

  • Qualified by experience
  • Proven track record delivering a high level of quality within an inspection role within the house building industry
  • Knowledge and experience of building standards and warranty provider requirements
  • Strong communication skills both written and verbal
  • Leadership skills and an ability to motivate your team to ensure a high standard of work
  • IT Skills-Microsoft packages and Coins
  • Commercial awareness
  • Future focused and drive change
  • Driving Licence essential
  • Resilience and problem-solving skills
  • Well planned and organised
  • Strong attention to detail
  • Time Management skills-working to tight deadlines
  • An ability to make decisions under pressure.
  • Develop good relationships and act with integrity
  Read more

Key purpose of the role:

• To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained.

  Working closely with the Customer Service Manager to collate management information and data for analysis.

  Key Duties/Responsibilities:

  · Monitor own email inbox and the customer service departments email inbox.

  · Record the outcome of all telephone calls, and emails from customers and contractors.

  · Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports.

  · To coordinate the scheduling of the Customer Service Operatives diaries.

  · To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes.

  · Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required.

  · Process PO’s, invoices and undertake any contra- charging process.

  · Manage the work of contractors and report inadequate contractor outcomes to the

  Customer Service Manager.

  · Maintain reasonable timescales for customers for any remediation works and ensure that

  customers are kept informed throughout any process taking place in their home.

  · Address unsuccessful or inadequate remediation of customer issues.

  · To ensure the out of hours services, and reporting work effectively.

  · Maintain complaint spreadsheets and provide weekly updates to the management team.

  · Acknowledge and correspond with complainants within agreed timeframes.

  · To ensure surveys and reports from external bodies, including contractors are maintained.

  · Be professional with internal, external staff and customers.

  Skills/Personal Specification:

  ·  Qualified by experience.

  · Experience of working in a similar role in a house building company (desirable).

  ·  Ability to; work independently and within a team, prioritise work and take initiative.

  · Ability to work well under pressure in a fast-moving environment.

  ·  Excellent verbal and written communication skills.

  ·  Excellent organisational skills.

  ·  Excellent communicator and highly motivated.

   

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Key Purpose of role:

• To be responsible for achieving New Homes Sales, in line with achieving / exceeding set targets, maximising revenues wherever possible and positively contributing to the company’s growth.

  Key Duties / Responsibilities:

  · To deal effectively with existing and prospective purchasers in a professional and

  engaging manner at all times, to ensure the best customer experience.

  · To be proactive and promptly follow up any leads received via email, telephone, Head

  Office and Rightmove website.

  · Organise the maintenance and presentation of the Marketing Suite, Show Homes and

  landscaping ensuring that these are to the highest standard at all times.

  · Conduct weekly checks to ensure all on and off-site signage is accurate and in a

  satisfactory condition, highlighting any issues to the Sales Manager.

  · Conduct weekly checks on the development web site page and Right Move web site,

  highlighting any errors or amends to the Sales Administrator and Sales Manager

  responsible for the development.

  · To be familiar with all New Build Competitors in the local area & conduct a monthly

  report.

  · Generate and maintain a positive working relationship with local Estate Agents to

  attract new leads to the development.

  · Research the local area to acquire knowledge on all Amenities, Education, Retail Outlets and Transport Links.

  · Utilise and promote Company Purchasing Assistance Incentives effectively and positively promote the features & benefits of the use of company nominated Panel Solicitors.

  · Identify any issues with unsold units and present ideas / action plan in conjunction with the Sales Executive and report to the Sales Manager.

  · Up sell Purchaser Extras from the Excellence Range in order to enhance company revenues.

  · Complete Standard Colour Choices for unsold units as set out by the Sales Manager and company standards. Ensure that all Standard Colour Choices and optional Extras are

  being installed as per the choices paperwork by inspecting plots at the relevant stages of build.

  · Conduct daily inspections on any completed unsold stock units and compile a report on a weekly basis for the Site Manager to rectify any noted defects, monitoring that the works have been completed.

  · Maintain weekly contact with existing purchasers on all aspects of build progress and any anticipated build date changes, keeping a record of the conversation in the plot file.

  · Maintain weekly contact with the purchaser, their IFA and Solicitor to monitor all ongoing sales through to exchange of contracts within a six-week period from date of reservation.

  · To ensure that all plots are ready for Home Tour by conducting an inspecting upon notification from the Site Manager that the CML Cover Note has been received. Conduct Homer Tour in a professional and knowledgeable manner with the Site Manager.

  · To ensure Plots are ready for legal completion ensuring any defects from The Home Tour have been rectified and report any findings to the Site Manager.

  · To ensure that Legal Completion Handovers are conducted in a professional and knowledgeable manner with the Site Manager.

  Skills/Personal Specification:

  • Experience within a housebuilding company in a similar role.
  • Up to date knowledge of The New Build Industry and Housing Market.
  • Excellent verbal and written communication skills.
  • Proven track record in New Build Sales.
  • Excellent knowledge of; GDPR Implications, The Property Mis-descriptions Act, The Data Protection Act, The Consumer Code for House Builders.
  • Excellent organisational and customer service skills.
  • Computer literate on IT systems.
  • Ability to work as part of a team and effectively manage own workload.
  • A high degree of self-motivation.

   

   

   

   

   

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Key Purpose of role:

• To manage and direct the construction department to provide a quality product efficiently, safely, and professionally; within set budgets and agreed timescales, ensuring highest levels of customer satisfaction.

  To be responsible for: Contract Managers, Site Managers, Assistant Site Managers, Trainee Assistant Site Managers, site personnel (via Site Managers).

  To be responsible for the company’s developments which will vary from time to time including, any of the company’s product range; ensuring construction of a quality product, safely, within agreed budgets and timescales, working closely with the Sales department to ensure customer satisfaction.

  To ensure the construction department adheres to the company’s policies on Health and Safety, ensuring requirements of Health and Safety legislation are met and safe working practices are actively encouraged.

  To work in collaboration with other departments, in particular the sales department, to review and discuss a range of construction issues from potential sites through to existing developments.

  Key Duties / Responsibilities:

  Management of the Company:

  In accordance with corporate responsibility for the business, work effectively as part of the senior management team and take a “whole company” perspective to managing issues.

  The Construction Director, along with all Directors within the company, has a corporate responsibility for the management of the company; including the general running of the company, setting budgets, minimising risks, maximising opportunities, achieving the company’s targets; and seeing to positively influence the progression and growth of the company.

  Management of the Department:

  Responsible for effectively management the construction function to ensure best practices are followed, costs are controlled, the department maximises revenue generation and contributes to the company’s operating profit and increases the value added to the company.

  Project Planning:

  In conjunction with Managing Director, agree the direction of build and locations for compounds and storage.

  Identify critical path issues such as services and put plans in place to meet key dates.

  Identify in advance a schedule of information required to meet the build programme and circulate, as necessary.

  Build Programme:

  In conjunction with the Managing Director, produce build programmes, monitor and review in conjunction with Contract Managers, to ensure adherence to programmes.

  In collaboration with the Commercial Director appoint suitable sub-contractors and suppliers, to ensure adequate resources and expertise to achieve required quality within agreed timescales.

  In collaboration with the Sales Director ensure up to date understanding of Sales Exchange and Completion targets, in the area to ensure the build programme optimises revenue generation for each development.

  Build Quality:

  Monitor and inspect developments regularly to ensure that all quality control procedures are being adhered to, and that the highest standards of build are being adhered to and that the highest standards of build are being achieved and reflected in good NHBC Audit results. Visit each site at least once a month.

  Build Cost:

  In collaboration with the Commercial Director ensure site and build costs are controlled within budget. Attend all cost value comparison meetings to review costs and take necessary action to rectify variances. Review all extra over costs and variation orders to minimise cost whilst ensuring programme and quality is achieved.

  Staffing:

  Ensure the right quality and calibre of staff are recruited, and in accordance with company policies and procedures.

  Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are motivated to achieve best performance to meet the company’s objectives.

  Ensure the department runs in accordance with company’s policies and procedures.

  Ensure that poor performance is managed and is remedied via support, training, or disciplinary action as appropriate.

  Recognise and encourage excellent performance.

  Health & Safety:

  Comply with responsibilities in the company Health & Safety and Policy to ensure a safe working environment for employees, subcontractors and members of the public.

  Ensure compliance with the same, throughout the department. Review specific training needs with the Health & Safety Manager and ensure appropriate training throughout the construction team.

  Customer Satisfaction Monitor and continually review the quality being produced to ensure that at all stages of construction the highest standards are being achieved.

  Customer Satisfaction:

  In collaboration with sales and technical colleagues, review services to customers, both pre and post completion, with Contract Managers and Customer Service Manager; and together with a quality product, deliver the highest standard of customer satisfaction.

  Meetings:

  Attend weekly Build and Sales meeting and keep the management team fully informed of site issues and progress.

  Prepare papers for inclusion in the board pack, present current issues at Board Meetings and be involved in discussing and influencing all aspects of the business

  Working Relationships

  Effective working relationships are an essential part of daily working life. The focus in this role is both: -

  Internal: All colleagues within the designated region and relevant company functions; and

  External: Contractors, suppliers, purchasers, building control inspectors, NHBC and H&S Executive.

  Decision Making Authority:

  · Build costs, within budget.

  · Build rate, within build programme.

  · WIP in consultation with Commercial Departments

  · Site Management Bonus Targets

  · Site Budgets

  Skills/Personal Specification:

  Building & Management Qualifications relevant to the role (desirable).

  Proven track record delivering high value energy projects on time and to budget. Substantial Contract negotiation / delivery experience.

  Strong communication skills.

  Leadership skills and an ability to motivate your team to ensure a high standard of work.

  Excellent planning skills. Strong attention to detail.

  A high degree of self-motivation, resilience and drive.

  An ability to make decisions under pressure.

  Commercial awareness.

   

   

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Key Purpose of role:

• To deliver profitability for the company through procurement; cost planning, control, and general commercial input throughout the development process, delivered on time and within budget. To understand, implement and adhere to the company’s Health and Safety policy and strategy.

  Key Duties / Responsibilities:

  Increase Trade Contractor Base

  · Identify New Trade Contractor Partners: improve relationships and resolve issues with existing Trade Contractors.

  ‘All-Risk’ Procurement

  · Tender for ‘all-risk’ Road, Sewers and Plot works: perform measurement ‘Take-Off’s’ for all Brickwork and Joinery labour works.

  Cost Management and Reporting

  · Compile and present site start budgets to the Commercial Manager.

  · Create subcontract tender comparisons for sign-off.

  · Compile accurate costs to complete valuations and periodic reporting.

  · Manage payment of trade contractors.

  · Agree variation values and uphold ’no order no payment’ policy.

  Cost Control

  · Attend regular site visits.

  · Re-measurement of work on site where necessary.

  · Raise orders prior to management sign-off with appropriate documentation.

  Skills/Personal Specification:

  ·  ONC, HNC (or equivalent) OR Qualified by experience. HND or Degree Qualified (desirable).

  ·  Construction industry experience – preferably house building environment.

  ·  Ability to work remotely.

  ·  Excellent level of numeracy.

  ·  Ability to read and understand specifications and working architectural drawings.

  ·  Commercial awareness and good time management skills.

  ·  Good negotiator, excellent communicator, highly motivated and resilient.

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